Pricing
Priced by the lines you manage
Every paid Conduit TEM plan includes every telecom feature, and Business adds AI spend and cloud spend. Plans differ in how many lines, locations and users they cover. Tell us about your setup and we'll send a quote.
Conduit TEM
Starter
Up to 100 lines, every telecom feature.
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Billed in Canadian or US dollars
- Up to 100 lines
- Up to 5 locations
- Up to 10 users
- Every telecom feature below
Pro
Up to 500 lines across many sites.
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Billed in Canadian or US dollars
- Up to 500 lines
- Up to 25 locations
- Up to 25 users
- Every telecom feature below
Business
Up to 2,000 lines, unlimited sites and users.
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Billed in Canadian or US dollars
- Up to 2,000 lines
- Unlimited locations
- Unlimited users
- Every feature below, with AI and cloud spend
See what counts as a line below. More than 2,000? Enterprise is unlimited, arranged with us directly.
What counts as a line
One line is one thing a person, a site or a system uses to connect, with its own monthly charge. We count what's in service, not how the carrier lays out the bill.
One line each
- Mobile lines, including tablets, hotspots and data-only SIMs
- Landlines, including fax, alarm and elevator lines
- Hosted phone seats
- Voice trunks (SIP or PRI), whatever their number of channels
- Internet and data circuits
Phone numbers, in blocks
Every 25 phone numbers (DIDs and toll-free numbers) count as one line, rounded up across your organization: 1 to 25 numbers are 1 line, 26 to 50 are 2. A mobile line's or landline's own number isn't counted again.
Never counted
- Extensions behind your own phone system
- Devices and hardware
- Features and add-ons, such as voicemail, roaming and travel passes
- Shared data pools (each SIM on the pool counts)
- One-time charges, credits, taxes and fees
- AI seats and cloud accounts (they're part of AI and cloud spend)
Example: a SIP trunk with 45 DIDs is 3 lines
1 for the trunk, plus 45 numbers in blocks of 25 (2). It's the same 3 whether the bill lists the 45 numbers one by one or prints “45 DIDs”.
More examples, and how to see your own count, in the help centre: What counts as a line.
What every plan includes
Included on every plan, even Free
- Bills by email and upload
- Dashboard
- Ready-made reports
- Findings on every bill
On Starter, Pro and Business
- Custom report builder
- Build your own reports from any mix of vendors, locations, people and months, and save them for the whole team.
- Scheduled report emails
- Email saved reports to anyone on a schedule, with the full table attached.
- Slide decks and PowerPoint
- A monthly review deck that fills itself in from posted bills; present it or download it as PowerPoint.
- Approval flows
- Route bills to the right approvers by amount, vendor or location, with reminders and escalation.
- GL coding
- Code every bill line to your chart of accounts with rules, and send coded bills to accounts payable.
- Budgets
- Set budgets per location or cost centre and see spend against them every month.
- Contract renewal alerts
- Emails before a notice deadline or end date, so no contract renews by surprise.
- Contract rate check
- Every posted bill is checked against your contracted rates, and overcharges become findings.
- Ask Conduit AI
- Ask about your bills, lines, findings, contracts and spend in plain language, with links to the records behind every answer. The Free plan answers help questions and a few data questions a month.
Also on Business
- AI spend
- Seats and API usage of your AI tools beside your telecom spend, by team and location, with idle and duplicate seats and usage spikes flagged.
- Cloud spend
- AWS, Azure and Google Cloud costs from their exports, beside your telecom spend, placed in your company structure, with spikes flagged.
Free for our existing clients
Already a client? Conduit TEM is included at no charge. Ask us and we'll set up your organization.
Ask about your client accessA Free plan for small offices
For a small office getting its telecom bills in one place: up to 25 lines, 1 location and 3 users, with everything that's included on every plan.
FAQ
Pricing questions
- How much does Conduit TEM cost?
- Conduit TEM is priced by the number of lines you manage: Starter covers up to 100 lines, Pro up to 500 and Business up to 2,000. Contact us for a quote, billed in Canadian or US dollars.
- Do the paid plans have different features?
- Starter, Pro and Business all include every telecom feature, from approval flows and GL coding to budgets, slide decks and Ask Conduit AI. Business also includes AI spend and cloud spend. Otherwise plans differ in how many lines, locations and users they cover.
- What counts as a line?
- Each mobile line, landline, hosted phone seat, voice trunk and internet circuit counts as one line. Phone numbers count in blocks of 25, so a SIP trunk with 45 DIDs is 3 lines. Extensions, devices, add-ons, shared data pools and one-time charges don't count.
- Is there a free plan?
- Yes. The Free plan is for a small office getting its telecom bills in one place: up to 25 lines, 1 location and 3 users, with bills by email and upload, the dashboard, ready-made reports and findings on every bill.
- What if we have more than 2,000 lines?
- Enterprise is unlimited, with terms arranged with us directly. Tell us about your setup and we'll send a quote.